Lower Mainland dispatch runs 24/7 from our downtown yard, covering Vancouver, Burnaby, Richmond and North Shore. After-hours calls route through our own operators — never a call-center. Average phone answer is under 30 seconds. See our full service-area map for downtown boundaries.
Core Services
Heavy and Recovery
Specialty Vehicles
Roadside Services
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Outer Cities
Contact Dispatch
Contact Vancouver Tow — Downtown Dispatch
If the vehicle is on a roadway, blocking traffic, in an accident or you feel unsafe, call (604) 449-4915 directly, a real person answers any hour. The form below is for non-urgent callbacks, fleet onboarding, scheduling and feedback. Vancouver Tow Truck connects drivers across Vancouver and Vancouver, Burnaby, Richmond, Surrey and North Vancouver.
- Live dispatch, no phone trees
- Free quote and ETA before any rig rolls
- Vancouver plus 5 surrounding cities
Get in touch
Need a tow or roadside help? Pick up the phone.
The fastest way to reach an operator is the phone line. Calls hit a real person immediately, with quote and ETA confirmed before any rig rolls. The form is for non-urgent callbacks, fleet inquiries, scheduling and feedback, both routes reach a real human.
A live operator follows up within 30 minutes during business hours and within 1 hour overnight. For active breakdowns or accident scenes, call (604) 449-4915 directly.
Common questions
Vancouver Towing Services FAQ
How calls are handled, when to use the form versus the phone line, fleet onboarding, pricing transparency and what to share for the fastest possible response.
No. For active breakdowns, accident scenes or anything time-sensitive, call (604) 449-4915 directly. The form is for non-urgent callbacks, fleet inquiries, scheduling and feedback. The phone is always faster on a roadside call.
Yes. Submit a fleet inquiry through the form or call (604) 449-4915 to talk through volume rates, account terms, fuel-card billing, dedicated routing and preferred shop destinations across Vancouver and Vancouver, Burnaby, Richmond, Surrey and North Vancouver.
Vancouver tow pricing varies by parkade height clearance, vehicle class, and whether ICBC Basic Autoplan covers the failure. Standard downtown tow runs $110-160; North Shore Second-Narrows pickup adds distance. ICBC-covered comprehensive claims = $0 to driver. See our quote form for exact figures.
Yes — we dispatch across the Lower Mainland 24/7, including downtown parkade extractions (6'2"-6'8" clearances) and Second-Narrows bridge incidents. Port of Vancouver container-fleet vehicles get priority overnight windows. Parkade extractions require specific low-boy equipment — call our dispatch to confirm we have the right rig.
Need a tow
Call (604) 449-4915 for 24/7 Vancouver Tow Truck Service.
Stuck on a major highway, parkade-stuck downtown, broken down on the way to a nearby city, slide-off on a back road, ranch-road call in the outer service area, Vancouver Tow Truck routes the closest available rig any hour across Vancouver and Vancouver, Burnaby, Richmond, Surrey and North Vancouver. Safety note: pull off the lane, hazards on, stay inside the vehicle if traffic is heavy, and let the operator hear road noise to confirm direction of travel.
Free quote and arrival time before any work begins. Pricing varies by location, time of day and conditions.